Grrrrr
Posted by snigsspot on May 7, 2008
My ISP is not making me happy these days. Not that it’s a new problem. They suck boulders through drinking straws.
Tonight, I get online long enough to read an email, then the connection dies before I can answer it.
Or I am connected long enough to read a blog comment, then it goes belly up before I can post something new.
Someone who will remain anonymous suggested setting the grass on fire at their office to make the point I’m a highly dissatisfied customer. It’s looking like a viable option.
Tonight I made TWO calls to tech support. The first time around, they said the problem was on my end. Hung up from that call, called back and got a different dude. After a MERE 45 MINUTES on the line with him, he finally figured out it was a problem at our exchange.
45 minutes of “have you…?” with me cutting him off with “Yes, I have”.
I swear levels 1-9 tech support personnel are Wal-Mart’s rejects.
May 7, 2008 at 4:49 am
Never heed their advice about renaming or deleting files on your computer.
I did that..once
May 7, 2008 at 4:57 am
Don’t worry Hammer, I learned that early on. Once their advice to me was to always disable my anti-virus before I tried to get online.
‘Twas a true WTF? moment.
When I asked him how many folks did he think were stupid enough to follow that little gem of advice, he gave me a “ticket number” and forwarded me on up the line.