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Grrrrr

My ISP is not making me happy these days.  Not that it’s a new problem.  They suck boulders through drinking straws.

Tonight, I get online long enough to read an email, then the connection dies before I can answer it.

Or I am connected long enough to read a blog comment, then it goes belly up before I can post something new.

Someone who will remain anonymous suggested setting the grass on fire at their office to make the point I’m a highly dissatisfied customer.  It’s looking like a viable option.

Tonight I made TWO calls to tech support.  The first time around, they said the problem was on my end.  Hung up from that call, called back and got a different dude.  After a MERE 45 MINUTES on the line with him, he finally figured out it was a problem at our exchange.

45 minutes of “have you…?” with me cutting him off with “Yes, I have”.

I swear levels 1-9 tech support personnel are Wal-Mart’s rejects.

This entry was posted on May 7, 2008 at 4:27 am and is filed under Snigs BS with tags , . You can follow any responses to this entry through the RSS 2.0 feed Both comments and pings are currently closed.

2 Responses to “Grrrrr”

  1. hammer Says:
    May 7, 2008 at 4:49 am

    Never heed their advice about renaming or deleting files on your computer.

    I did that..once

  2. snigsspot Says:
    May 7, 2008 at 4:57 am

    Don’t worry Hammer, I learned that early on. Once their advice to me was to always disable my anti-virus before I tried to get online.

    ‘Twas a true WTF? moment.

    When I asked him how many folks did he think were stupid enough to follow that little gem of advice, he gave me a “ticket number” and forwarded me on up the line.

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